Changing address in Switzerland
Moving involves several separate notifications. Registering an address with your municipality, forwarding your mail and notifying service providers are different tasks. This checklist helps you choose the appropriate channels.
Notify your municipality
Check with your previous and new municipality which registration steps, deadlines and documents apply. Check eUmzugCH to see whether you can complete the procedure online.
Arrange mail delivery
Check with Swiss Post whether you need mail forwarding. Forwarding redirects letters; it does not automatically update your customer records with every service provider.
List your service providers
List your banks, insurers, health insurer, telecom providers, employer, subscriptions and other contacts. Note customer numbers and the date your new address takes effect.
Check the channel for each recipient
Use the company’s customer portal or an available combined notification service. Swiss Post offers free change-of-address notifications to selected participating companies. Check whether your specific recipient is supported.
Check confirmations
Keep confirmations and check that important service providers have updated your address. Sending a notification alone does not confirm that the recipient’s system has been updated.
Where does Connect PD help?
Connect PD brings together address and contact changes for selected companies. Enter your details, choose recipients and follow the processing status in the portal. Check available recipients and delivery channels before sending. A company directory entry does not prove a technical integration or partnership.
Connect PD does not replace an official municipal notification or a Swiss Post forwarding order. Individual providers may still require additional evidence or confirmation.
How Connect PD worksFor businesses
Businesses can discuss the Connect PD Business pilot for structured processing of customer data changes. Workflow, recipient matching, integration, prices and duration are agreed in writing before launch. Automatic updates in every CRM are not promised.
Discuss the business pilotOfficial information
Editorial team: Connect PD GmbH · Updated: 1 October 2026