Changing bank details and IBAN in Switzerland: who to notify
When changing accounts, some organisations need your new IBAN while other changes belong in your banking service. Notifying someone of bank details and updating payment orders are separate steps.
Who pays money into your account?
Check your employer, pension fund or other paying organisations, as well as insurers and companies from which you expect refunds. Note customer number, account holder and desired effective date for each recipient.
Update payments separately
Review standing orders, direct debits, eBill and saved cards with your bank or provider. A new IBAN in a customer account does not automatically reconfigure these payment methods.
Check details and responses
Copy the IBAN from a reliable bank document and verify the account holder’s name. Clarify questions about a change through a known contact channel. Never share e-banking passwords or authorisation codes.
Prepare your request
- Carefully verify the new IBAN and account holder.
- List paying organisations and companies that may issue refunds.
- Check each recipient’s effective date and confirmation requirements.
- Review incoming payments and outstanding orders after the change.
How Connect PD helps
Connect PD’s bank/IBAN workflow helps prepare and communicate the new account details to selected companies. Before sending, review recipients, information and evidence required in the portal.
Connect PD does not open or close bank accounts, transfer balances or change standing orders or payment mandates in your e-banking.
Frequently asked questions
Does the notification complete my bank switch?
No. Arrange the account switch and payment orders directly with your bank. Connect PD supports the notification step for available recipients.
Must I send my new IBAN to every provider?
Check why each recipient needs your bank details: for payments to you or another agreed process.
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Editorial team: Connect PD GmbH · checked on 1 October 2026